
Unlocking the Power of Open-Ended Questions
Too many times we see sales people solely ask closed-ended questions. Questions that provide the prospect or customer an easy-way out by simply answering “yes” or ”no”.
Instead, one of the most powerful tools in a salesperson's arsenal is the open-ended question. When meeting with prospects or customers, using open-ended questions can make a significant difference in the outcome of the conversation and, ultimately, the success of the sale.

Why it's crucial to have documented sales & sales leader competencies & capabilities
There are many reasons why a business should have clearly defined and documented competencies & capabilities for sales individuals, sales leaders and customer facing individuals.
They are in fact crucial for global, geographically dispersed sales teams and can serve as a foundation for building a high-performing sales team, driving growth, and achieving business objectives.